Upscale Chain Awards Both Domestic and International Hotels
The brand presented its hotels and resorts with many awards including the prestigious Connie Award as well as the highly coveted Environmental Care and Crystal Cookie Awards.
"We're happy to honor the teams that go above and beyond to make guests feel cared for," said John Greenleaf, global head, DoubleTree by Hilton. "We believe that every little thing adds to the guest experience, and we're proud to present our hotels and team members with awards that celebrate their continuous commitment to deliver exceptional service."
The Connie Award, named after Hilton Worldwide founder Conrad Hilton, is presented to the top-performing hotels in the DoubleTree portfolio each year based on hotel size - small (under 224 rooms) and large (225 rooms and above). The hotels are evaluated on three key components: quality assurance audits measuring cleanliness; condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel's physical accommodations.
The 2014 Connie Award winners include:
Additional notable winners include:
The Crystal Cookie Awards recognize those properties that best demonstrate the DoubleTree by Hilton CARE (Create a Rewarding Experience) Culture through outreach efforts, both as a hotel and individually, to the local community.
The 2014 winners include:
Crystal Cookie - Teaching Kids to CARE
Crystal Cookie - Community CARE Award
The DoubleTree Environmental CARE Award is presented to hotels that show an outstanding commitment to implementing and demonstrating sustainability and environmental outreach efforts that impact their guests as well as the local community.
The 2014 winners include:
Environmental CARE Award - Top Lightstay
Environmental CARE Award - Outstanding Achievement
Environmental CARE Award - Living Sustainably
Other awards presented include:
DoubleTree by Hilton is a fast-growing, global portfolio of more than 500 upscale hotels with more than 119,000 rooms in gateway cities, metropolitan areas and vacation destinations across six continents. DoubleTree by Hilton prides itself on paying attention to the little details that have a big impact, from welcoming guests with its signature warm DoubleTree Cookie to serving the communities around them. DoubleTree by Hilton hotels offer unique, contemporary accommodations and full-service facilities, including restaurants and lounges, room service, health clubs, business centers and meeting and banquet space. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. To make reservations, travelers may visit doubletree.com. Connect with the DoubleTree by Hilton on facebook.com/doubletree, twitter.com/doubletree and instagram.com/doubletree. Journalists may visit news.doubletree.com.
Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising nearly 5,000 properties with more than 812,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by HiltonTM, DoubleTree by Hilton, Tapestry Collection by HiltonTM, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.